Reloadify

Jeljer

Carola

Francine

Do you have an urgent question about Reloadify? Here you can find the most frequently asked questions.

In this article we will explain everything you need to know about the pricing in Reloadify.

What are Reloadify's price schedules?

In this article, I explain how to change your bank account number in Reloadify.

How do I change my bank account number?

We are responding to the question, if our system will automatically reduce the cost of your account, when active profile numbers decrease.

Does Reloadify automatically reduce my account costs, if the number of active profiles decreases?

In this article we will show you where you can find your paid and open invoices in Reloadify.

Where can I find my invoice history?

This article tells you how to change the invoice address.

How do I change my invoice address?

Shopify - Limited Subscription

Account settings

As an existing customer, you can add multiple shops to your account. This article tells you how to do that.

How do I add a new shop to Reloadify as an existing customer?

In this article, you will find how to add your colleague to Reloadify.

How do I add a new user to Reloadify?

In this article we will explain how to validate your domain name by using a CNAME.

How do I validate my domain name?

In this article you will read what a dedicated IP address is, why you want it and how to qualify for it at Reloadify.

What is a dedicated IP address?

Shop

In this article you can find all answers on the topic of GDPR.

Am I allowed to send newsletters to customers without opt-in? (GDPR)

In this article, I will guide you step by step through the process of double opt-in for your new subscribers

Set up double opt-in in Reloadify

In this article, you will learn how to properly use the double opt-in from Lightspeed and Shopware in Reloadify

Double opt-in in Lightspeed and Shopware

Melina

GDPR

In this article we will explain the meaning of the various statuses in Reloadify.

What do the various shipping statuses mean in Reloadify?

Are you missing revenue from your webshop in Reloadify? In this article you will read what causes this, and how to solve it.

Why am I missing revenue in Reloadify?

In this article we will show you how to find your campaigns and triggers in Google Analytics 4.

How do I find my campaigns/triggers in Google Analytics 4?

We will show you the functionality of the conversions in Google Analytics and Reloadify.

How does the conversion attribution work in Google Analytics vs. Reloadify?

Here you will find information about customer groups

Do you synchronize customer groups from Lightspeed?

Learn about spam alerts and why we show this

What does the number of spam notifications in my dashboard mean?

This article will tell you what bot-clicks are, their consequences and what you can do about them.

Why am I experiencing bot clicks?

How is the click rate calculated?

Do you want to download the statistics of a flow, trigger or campaign? In this help article you will find how to do this.

How do you download statistics?

Analytics

YouTube

Blogs

Webinars

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

FAQ