FAQ

Do you have an urgent question about Reloadify? Here you can find the most frequently asked questions.

Jeljer te Wies avatar Carola Doesburg avatar
20 articles in this collection
Written by Jeljer te Wies and Carola Doesburg
Emails

My image / logo is not visible in the inbox. How is this possible?

In this article, I'll explain to you what could be causing your image to not display properly.
Carola Doesburg avatar
Written by Carola Doesburg
Updated over a week ago

Why does my test email show a different first name?

In this article, I explain why your test email shows a different first name than your own first name.
Carola Doesburg avatar
Written by Carola Doesburg
Updated over a week ago

How do I add my menu to the newsletter?

In this article, I explain how to add your menu from your website to your newsletter
Carola Doesburg avatar
Written by Carola Doesburg
Updated over a week ago

Am I allowed to send newsletters to customers without opt-in? (GDPR)

In this article you can find all answers on the topic of GDPR.
Jeljer te Wies avatar
Written by Jeljer te Wies
Updated over a week ago

What is an anti spam text?

In this article, I explain what an anti spam text is and how to use it.
Carola Doesburg avatar
Written by Carola Doesburg
Updated this week

How big (MB) can my images be in the newsletter?

I'll be happy to explain how big the images in your newsletter can be.
Carola Doesburg avatar
Written by Carola Doesburg
Updated over a week ago

Can I reuse my email designs?

In this article we will show you how to reuse parts of or entire designs.
Jeljer te Wies avatar
Written by Jeljer te Wies
Updated this week

How can I resend an email to a profile, which was not in the mailing list during the initial mailing?

We will explain how you can send an email again to one or multiple profiles.
Jeljer te Wies avatar
Written by Jeljer te Wies
Updated this week

How to change the colour of your (hyper-) links?

In this article we will show you how to change the colour of your (hyper-)links to suit the style of your emails.
Jeljer te Wies avatar
Written by Jeljer te Wies
Updated over a week ago

The link behind the images is shown in Outlook above the image

The link behind the images is shown in Outlook above the image
Carola Doesburg avatar
Written by Carola Doesburg
Updated over a week ago

My customer has not received a newsletter even though he is subscribed. How can this be?

Here you will find possible causes to rule out why your customer did not receive a newsletter.
Carola Doesburg avatar
Written by Carola Doesburg
Updated this week