Reloadify

Carola

Francine

Jeljer

Do you have an urgent question about Reloadify? Here you can find the most frequently asked questions.

Discover how our modular system works and how the price for Engage, Loyalty, and Personalize is calculated.

The Reloadify Pricing Model

In this article, I explain how to change your bank account number in Reloadify.

How do I change my bank account number?

Learn how to deactivate profiles and manually lower your subscription level.

Subscription and rates for decreasing profile counts

In this article we will show you where you can find your paid and open invoices in Reloadify.

Where can I find my invoice history?

This article tells you how to change the invoice address.

How do I change my invoice address?

Shopify - Limited Subscription

Account settings

As an existing customer, you can add multiple shops to your account. This article tells you how to do that.

How do I add a new shop to Reloadify as an existing customer?

In this article, you will find how to add your colleague to Reloadify.

How do I add a new user to Reloadify?

In this article we will explain how to validate your domain name by using a CNAME.

How do I validate my domain name?

In this article you will read what a dedicated IP address is, why you want it and how to qualify for it at Reloadify.

What is a dedicated IP address?

Shop

In this article you can find all answers on the topic of GDPR.

Am I allowed to send newsletters to customers without opt-in? (GDPR)

In this article, I will guide you step by step through the process of double opt-in for your new subscribers

Set up double opt-in in Reloadify

In this article, you will learn how to properly use the double opt-in from Lightspeed and Shopware in Reloadify

Double opt-in in Lightspeed and Shopware

Melina

GDPR

In this article we will explain the meaning of the various statuses in Reloadify.

What do the various shipping statuses mean in Reloadify?

Are you missing revenue from your webshop in Reloadify? In this article you will read what causes this, and how to solve it.

Why am I missing revenue in Reloadify?

In this article we will show you how to find your campaigns and triggers in Google Analytics 4.

How do I find my campaigns/triggers in Google Analytics 4?

We will show you the functionality of the conversions in Google Analytics and Reloadify.

How does the conversion attribution work in Google Analytics vs. Reloadify?

Here you will find information about customer groups

Do you synchronize customer groups from Lightspeed?

Learn about spam alerts and why we show this

What does the number of spam notifications in my dashboard mean?

This article will tell you what bot-clicks are, their consequences and what you can do about them.

Why am I experiencing bot clicks?

How is the click rate calculated?

Do you want to download the statistics of a flow, trigger or campaign? In this help article you will find how to do this.

How do you download statistics?

Analytics

YouTube

Blogs

Webinars

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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GDPR

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