Do you have an urgent question about Reloadify? Here you can find the most frequently asked questions.
How do I add a new shop to Reloadify as an existing customer?
Why does my test email show a different first name?
My image / logo is not visible in the inbox. How is this possible?
How do I add my menu to the newsletter?
Am I allowed to send newsletters to customers without opt-in? (GDPR)
What is an anti spam text?
How big (MB) can my images be in the newsletter?
Can I reuse my email designs?
How can I resend an email to a profile, which was not in the mailing list during the initial mailing?
How to change the colour of your (hyper-) links?
The link behind the images is shown in Outlook above the image
My customer has not received a newsletter even though he is subscribed. How can this be?
Every order, first order, last order or any order: which one do you use for what?
There's a big difference in my trigger in the height of the images. How can I adjust the images?
How do I place a product in my e-mail?
What do the various shipping statuses mean in Reloadify?
Help, I am missing revenue in Reloadify
How do I find my campaigns/triggers in Google Analytics?
How does the conversion attribution work in Google Analytics vs. Reloadify?
Enable e-commerce tracking in Analytics
Do you synchronize customer groups from Lightspeed?