Reloadify

Carola

Jeljer

Do you have an urgent question about Reloadify? Here you can find the most frequently asked questions.

In this article, I explain how to change your bank account number in Reloadify.

How do I change my bank account number?

In this article we will explain everything you need to know about the pricing in Reloadify.

What are Reloadify's price schedules?

We are responding to the question, if our system will automatically reduce the cost of your account, when active profile numbers decrease.

Does Reloadify automatically reduce my account costs, if the number of active profiles decreases?

In this article we will show you where you can find your paid and open invoices in Reloadify.

Where can I find my invoice history?

Account settings

In this article, I'll explain to you what could be causing your image to not display properly.

My image / logo is not visible in the inbox. How is this possible?

In this article, I explain why your test email shows a different first name than your own first name.

Why does my test email show a different first name?

In this article, I explain how to add your menu from your website to your newsletter.

How do I add my menu to the newsletter?

In this article you can find all answers on the topic of GDPR.

Am I allowed to send newsletters to customers without opt-in? (GDPR)

In this article, I explain what an anti spam text is, why you should have an anti spam text and how to use it.

What is an anti spam text?

I'll be happy to explain how big the images in your newsletter can be.

How big (MB) can my images be in the newsletter?

In this article we will show you how to reuse parts of or entire designs.

Can I reuse my email designs?

We will explain how you can send an email again to one or multiple profiles.

How can I resend an email to a profile, which was not in the mailing list during the initial mailing?

In this article we will show you how to change the colour of your (hyper-)links to suit the style of your emails.

How to change the colour of your (hyper-) links?

The link behind the images is shown in Outlook above the image

Here you will find possible causes to rule out why your customer did not receive a newsletter.

My customer has not received a newsletter even though he is subscribed. How can this be?

Emails

In this article we will explain the meaning of the various statuses in Reloadify.

What do the various shipping statuses mean in Reloadify?

In this article we will show you how to find your campaigns and triggers in Google Analytics.

How do I find my campaigns/triggers in Google Analytics?

We will show you the functionality of the conversions in Google Analytics and Reloadify.

How does the conversion attribution work in Google Analytics vs. Reloadify?

Have you linked the dashboard but don't see any revenue figures?

Enable e-commerce tracking in Analytics

Here you will find information about customer groups

Do you synchronize customer groups from Lightspeed?

Analytics

YouTube

Blogs

Webinars

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

{assigneeName} needs more information from you