F.A.Q. emails
By Jeljer and 1 other2 authors14 articles
- 9 reasons your email goes to the spam boxHere's why your email is marked as spam
- Why does my test email show a different first name?In this article, I explain why your test email shows a different first name than your own first name.
- Why is my image/logo not showing in the inbox?In this article, I'll explain to you what could be causing your image to not display properly.
- What is an anti spam text?In this article, I explain what an anti spam text is, why you should have an anti spam text and how to use it.
- How big (MB) can my images be in the newsletter?I'll be happy to explain how big the images in your newsletter can be.
- Can I reuse my email designs?In this article we will show you how to reuse parts of or entire designs.
- How can I resend an email to a profile, which was not in the mailing list during the initial mailing?We will explain how you can send an email again to one or multiple profiles.
- How to change the colour of your (hyper-) links?In this article we will show you how to change the colour of your (hyper-)links to suit the style of your emails.
- The link behind the images is shown in Outlook above the imageThe link behind the images is shown in Outlook above the image
- My customer has not received a newsletter even though he is subscribed. How can this be?Here you will find possible causes to rule out why your customer did not receive a newsletter.
- Every order, first order, last order or any order: which one do you use for what?Which filter do you use for what with your segments? I'd be happy to explain more about it.
- There is a significant discrepancy in image sizes within my trigger. How can I adjust thisHere I will explain how to adjust the height of your images in automated triggers.
- How do I place a product in my e-mail?We sync your entire product catalog. Drag and drop products easily into your email with title, product photo and price.
- How do you automate Trustpilot Reviews with the Reloadify BCC Function?This can be automated with Trustpilot's Automatic Feedback Service (AFS).