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There's a big difference in my trigger in the height of the images. How can I adjust the images?
There's a big difference in my trigger in the height of the images. How can I adjust the images?

Here I will explain how to adjust the height of your images in automated triggers.

Carola avatar
Written by Carola
Updated this week

Do you place products in your email, but there is a difference in dimensions of the product images? You'll want to adjust this, of course.

Why do the images of different products have different sizes?

Your entire web shop is linked to Reloadify. This means that also the products (plus associated product images) are synchronized directly from your shop. Does your shop deliver images in different sizes? You will see this in product feeds in emails.

How do I change the formats of the images?

To add all product images with the same format, we recommend using one format of product images in your web shop. This way you avoid deviations in Reloadify and your shop will look more professional.

Are you not able to adjust the size of the product images in the web shop? Then adjust the size of the image in the email. You do this by selecting the image and clicking on "Apply effects and more" in the right menu. In the photo editor, then click on "Resize" and enter the desired final size.

Tip: always send a test email to yourself (via the "Send test" option in the email editor). That way you can check for yourself how recipients will see your email in the inbox.

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