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How do I send the same newsletter to customers who did not open the last email?
How do I send the same newsletter to customers who did not open the last email?

In this article, I explain how to easily set up to resend unopened emails

Carola avatar
Written by Carola
Updated this week

With just a few clicks of a button, you resend your newsletter to the profiles who didn't open your email in the first place.

1. Create the newsletter as usual

Create your newsletter as you would otherwise. At the first step, audience settings, select your desired audience.

2. Enable the 'resend unopened emails' setting in the e-mail settings

In the second step of your newsletter, "Email Settings," you will find the option to "resend unopened emails." Check this option. You can now set in how many days the email should be resent to the customers who have not opened your email.

๐Ÿ’ก Example: you send your newsletter on Mondays. And you set that the resend of your unopened emails takes place 4 days after that. The resend will then take place on Friday.

โ—Good to know: Be aware that by default, each client is only allowed to receive one newsletter per day. To be able to send multiple newsletters per day, under "Settings" > "Email Settings" turn on the slider at "Campaign email frequency".

Good luck! ๐Ÿ˜

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