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How do I perform an A/B test on my newsletter?
How do I perform an A/B test on my newsletter?
In this article I will explain how to conduct an A/B test with your newsletter
Carola avatar
Written by Carola
Updated over a week ago

It is possible to A/B test your newsletter. Would you like to test your open ratio, click ratio or number of unsubscribes? You can! In this article I will explain how to do this.

Step 1. Create a new newsletter

You start by creating your newsletter. In step 1 you select your target group.

In step 2, the magic of A/B testing begins.

Step 2. E-mail settings

Now you are ready to create your A/B test. To enable A/B testing for your newsletter, click the 'A/B testing' slider under A/B testing:

Now you will see that the screen for A/B testing expands. It is now possible to fill in everything for your A/B test. You now have this screen in front of you:

👉 You don't have to worry if your target group is big enough or not for an A/B test to be successful. Our system will tell you this for you:

That way you know where you stand. We recommend a target group of at least 400 profiles. Is your target group smaller? Even then your A/B test will still be carried out. Just keep in mind that your test results will be less representative.

Step 3. Explanation of all fields in your A/B test

The screen you see in front of you can now actually be divided into an A variant (top) , the test settings (middle) and B variant (bottom). I will cover all the fields you see in front of you now.

A variant:

The A variant is the first variant you see on the screen. This is where you enter the following fields:

  • Sender name

  • Sender e-mail

  • E-mail subject

  • Preheader text

  • Delivery timeframe

  • Send date

  • Resend email

Whether to resend unopened emails

This is the same as preparing a newsletter.

The A/B test settings

Here you fill in the following fields:

  • Test duration in hours

Fill in how long you want to test your newsletter. Specify in whole hours. Testing for half an hour is not possible.

  • Which indicators do you want to test for?

Fill in what you want to test for. You can choose from Open Ratio, Click Frequency and Unsubscribe. If you choose all three, we will test the newsletters on all three parameters and you can decide which newsletter will be the winner.

B variant:

The B variant is the second variant you see on the screen. Here you fill in the following fields:

  • Sender name

  • Sender e-mail

  • E-mail subject

  • Preheader text

Have you filled out everything? Then go to the next step.

Step 4. Design

In the next step you will create your newsletter. At the top you will see a dropdown menu where you can choose between variant A and variant B:

Always create variant A first. Variant A is duplicated live to variant B. This way you don't have to create your newsletter twice. Now save version A.

❗When you have saved Variant A and continue in Variant B, the variants will be disconnected from each other! Then the changes are no longer carried over when you change anything else in variant A.

And continue with variant B. In variant B you make some changes that you want to test. You'll see that variant A stays as it is.

Have you created your newsletter? In the summary, you can see once again that you are running an A/B test:

❗Keep in mind that your A/B test will not send all your emails.

In my example, the target audience has a total of 56 profiles. In this case, the A/B test grabs about 80% of my target audience to test (40% for variant A and 40% for variant B), the remaining 20% is used to send out to the winner. Keep this in mind when you press 'send'.

Do you send out your newsletter? Then you can see in the overview under 'newsletters' that your newsletter is being tested. You can see this in the status.

💡Tips for testing

We would like to give you some tips on what to test for:

- Open ratio

To test your open ratio, have the sender's name, email subject or pre-header differ from each other. Always test one of the three. Otherwise you will never know which change was the deciding factor in choosing the winner

- Click Ratio

We measure the number of clicks in your newsletter. Your click ratio is about the content of your newsletter. Make the content of variant A different from variant B. Change only a button, hero image or text. Which variant gets the most clicks? Test it and make sure your content matches your target group.

- Unsubscribes

We measure the number of unsubscribes per newsletter. Many people unsubscribe from the newsletter because the content is not interesting. Try to put yourself in your customer's shoes: why would you unsubscribe from a newsletter? Are there no interesting offers in your newsletter? Or is it the articles themselves? Test thoroughly why your customers unsubscribe from the newsletter.

❗Always test one element at a time. If you want to test all three indicators, weigh them all equally. So each key indicator has a weight of 1/3. Are you testing two grades at the same time? Then we weight them equally 50/50.

Step 5. Results of your A/B test

You can see the results of your A/B test live. This is your dashboard for your A/B test results:

On the left-hand side you can see the probability in percentages for the winner: will it be variant A or variant B?

In addition, you have Variant A and B with the performance:

Curious about the 'regular' statistics that you always have in the statistics of a newsletter? Click on one of the lines of variant A or variant B. This will take you to the unique performance of the newsletter concerned.

Step 6. And the winner is...

Our software automatically chooses the winner based on the collected data. It depends entirely on your target group how many emails are sent from the winner. This also depends on the testing period (1 hour or 10 hours makes a difference).

Do you find the results convincing enough halfway through the test? Then press "Make this variant the winner". That variant then wins and the test is aborted. The remaining e-mails that were waiting will be automatically converted to the winning variant and sent.

💡Have you run an A/B test in which the results are the same? Then variant A has won 50% and variant B has won 50%. Our system will then pick a random winner, as the statistics are completely equal.

Finally, you can find all your active A/B tests under e-mails > campaigns > A/B testing:

Is your A/B test finished? Then your A/B test is listed under 'all newsletters'. You can see that this has been an A/B test, because it says 'A/B test' in green behind it:

Good luck with your A/B tests! 🙌

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