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Set up the loyalty side bar and emails

Here you can read more about adding your house style to the pop-up and the accompanying emails

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Written by Carola
Updated over a week ago

Click on ‘Settings’ > ‘Loyalty’. Here you can set the name and description of the loyalty pop-up.

  • URL: Enter the URL of the webshop here. You can set this for each language. Is the URL of your webshop for Dutch www.voorbeeld.nl/nl/ ? Then enter this here.

  • Language: Enter the exact language here.

  • Button name: Enter the name of the pop-up here. Customers will also see this name.

  • More information text: Enter text here for more information. Customers will also see this text.

  • Name of points: Enter the name of the points here (e.g., points, coins, swifties, blobs, or something else).

Save the page for now. After that, you can set up the emails.

Below that, you will see the heading “Emails.” By default, you will see two types to edit, namely the email for the 6-digit security code. The customer logs in via the pop-up and sees their points balance. To log in, the customer receives an email with a 6-digit security code. They enter this code to log in.

Under Emails, you can set the following:

  • Security code email: For access to the loyalty points environment.

  • Discount code email: Sent automatically when a customer redeems a reward.

Wondering where you can style the loyalty pop-up? We explain it in this article.

Go to language preferences.

  • Pop-up enabled: With this setting, you can enable or disable the loyalty pop-up on the website.

  • Brand color: The main color of the loyalty pop-up

  • Accent color: The color of the buttons on the pop-up

  • Position: Choose where you want the pop-up to appear (right of the screen, left of the screen)

  • Tab position: Select where you want the pop-up to appear, on the left or right.

    Top: at the very top of the page

    Top center: slightly lower, about 25% from the top

    Center: in the middle

    Bottom center: slightly lower, about 25% from the bottom

    Bottom: at the very bottom of the page

Have you filled everything in? Then click on “save.”

Next, create rewards and savings to get started.

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