All Collections
Sent mails
Untill how long are sent emails available?
Untill how long are sent emails available?

Here we explain what you see under 'sent emails' and up to how long this is retrievable.

Carola avatar
Written by Carola
Updated over a week ago

We often get the question what exactly you can find under "Reports" > "Email history". You will find all emails sent out under your Reloadify account. From test emails to yourself to abandoned shopping baskets and cross-sell or review emails. All emails sent in your Reloadify account you will see there. This gives you:

  1. Insight in exactly which emails are going out;

  2. Insight in how your emails look like;

  3. Insight in how many emails are sent.

This can be useful for customer service for example. They can immediately see which email was sent to whom. Whether it is a standard newsletter or automated triggers. Pretty handy!

To still keep the reports a bit separate we created a separate header for the abandoned shopping carts.

๐Ÿ’ก Because of the privacy of your customers, we save the sent emails up to 90 days. After that they will be removed from the 'sent emails'.

Did this answer your question?