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Re-show pop-up after a set period

Learn how to show a pop-up again after a visitor dismisses it.

Written by Francine

Decide how long it takes before a visitor sees your pop-up again after dismissing it.

Note: this feature requires the interaction script. Without this script, we don't track your visitor's behavior, and this setting won't work. Go to Assets > Data sources > Import to find the script.

What is 're-show pop-up'?

By default, a visitor only sees your pop-up once, as soon as they dismiss it. With this setting, you show the pop-up again to the same visitor after a period you set yourself.

Why use this setting?

A visitor who dismisses your pop-up isn't necessarily uninterested. By showing the pop-up again later, you give them a second chance without annoying them with a pop-up on every visit.

Note: we track this behavior at device level. If the visitor visits your website on a different device, we don't measure this. They may see the pop-up again sooner than the period you set.

Setting up 'Re-show pop-up'

  1. Go to your pop-up settings.

  2. Turn on the toggle next to Re-show pop-up.

  3. Enter the desired number in Show again after.

  4. Choose the unit: minutes, hours, days, or years.

  5. Save your settings.

Your pop-up will now show again to the same visitor once the set period has passed since they dismissed it.

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