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Tracking coupon codes and viewing statistics

See the sends, redemptions, and revenue for every coupon code.

Written by Francine

For every coupon code in Reloadify, whether automatic or manually created, you see the full performance. This way you know exactly which codes generate revenue and which codes are still open with your customers.

What do you see?

For each coupon code you show the following statistics:

  • Coupon codes sent: the total number of codes sent.

  • Coupon codes used: the number of redemptions.

  • Available coupon codes: sent codes that haven't been redeemed yet.

  • Revenue: the revenue from orders placed with the coupon code.

You also see the following per redemption:

  • The coupon code.

  • The profile the redemption belongs to.

  • The order date.

  • The order value.

  • The email or reward the code was sent in.

See which email a discount code came from

The Sent in column shows which email or reward a discount code was sent in. This way you see for every used code which email led to the order. For example your autumn sale, your abandoned cart email or your welcome flow.

You do not have to set anything up for this. It also works for codes you sent before.

The column shows the following sources:

  • Campaign: the name of the campaign.

  • Trigger: the name of the trigger.

  • Flow: the name of the flow and the name of the email in that flow.

  • Autopilot: the name of the agent.

  • Transactional email: the name of the email.

  • Loyalty reward: the name of the reward.

Click the name to go straight to that campaign, trigger, flow email, agent or reward.

View statistics

  1. Go to Assets > Coupon codes.

  2. Click the three dots behind the coupon code you want to view.

  3. Select Statistics.

You now see the overview with sent, used, and available codes, the revenue, and the list of individual redemptions.

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