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Activating Loyalty on your webshop

To start using Loyalty, you will need to complete a one-time setup: from the technical integration to the design of your rewards program.

Written by Francine

In short: The setup sequence

  1. Connect Loyalty scripts to your webshop

  2. Determine the design and position of the Loyalty sidebar

    1. Enable or disable Loyalty for your customers

    2. Configure the style settings

  3. Language and communication settings

  4. Set up earning actions (Earning points)

  5. Set up rewards

In this article: how to connect Loyalty to your webshop.
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1. Connect Loyalty to your webshop

Loyalty only works once the software establishes a connection with your webshop. To do this, you must place two scripts.

  1. Go to Loyalty in the dashboard.

  2. Click Add Loyalty script.

  3. Copy the scripts shown and place them into the code of your webshop.

  4. After placement, click Validate.

Note: Reloadify can only validate the script once it is actually loaded on your website. This may take a moment.

Installation help per platform

Unsure where to place the code? Follow the instructions for your specific platform:

WooCommerce

  1. In WordPress, go to Appearance > Theme Editor (or use a child theme).

  2. Open the footer.php file.

  3. Paste the script directly before the closing </body> tag.

  4. Click Update File.

Shopware

  1. Use a child theme of your active template.

  2. Open footer.tpl or base.html.twig.

  3. Paste the script directly before the closing </body> tag.

  4. Clear the cache in the Shopware admin panel.

Magento 2

  1. Go to the admin panel or use FTP/SSH.

  2. Open default_head_blocks.xml (e.g., in app/design/frontend/Vendor/theme/Magento_Theme/layout/).

  3. Add the script to the <head> section. Example: <script src="https://app.reloadify.com/assets/popup.js?reloadify_account_id=YOURSCRIPT" src_type="url" />

  4. Deploy static content and clear the cache.

Lightspeed eCom (C‑Series)

  1. In the back office, go to Settings > Website Settings > Web Extras.

  2. Choose Custom JavaScript.

  3. Paste the script here.

  4. Click Save.

Shopify

  1. Go to Online Store > Themes > Actions > Edit Code.

  2. In the Layout folder, open the theme.liquid file.

  3. Look for the </body> tag and paste your script directly above it.

  4. Click Save.

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